Term and Conditions

Welcome to Venetian Store, your premier destination for Venetian-inspired furniture that blends elegance, craftsmanship, and timeless design. These Terms and Conditions govern your use of our website, nestdecorpromo.com, and all purchases made through it. By accessing our site or placing an order, you agree to these terms. Please read them carefully to understand your rights and responsibilities, as well as ours.

1. Introduction

Venetian Store (“we,” “us,” or “our”) operates the website nestdecorpromo.com, offering a curated selection of high-quality furniture, including items from our exclusive collections such as Arsenale, Bucintoro, Nereide, and Redentore. Our target clientele includes discerning individuals worldwide who appreciate artisanal designs and sophisticated home decor. These terms cover all aspects of your interaction with us, from browsing to post-purchase support, ensuring a transparent and respectful relationship.

2. User Obligations and Responsibilities

As a user of our website or a customer, you agree to:

• Provide accurate and complete information when creating an account or placing an order, including your name, email address, and shipping details.
• Use the website in compliance with all applicable laws and refrain from any fraudulent or abusive activities.
• Review product details, including dimensions and materials, before purchasing, especially for custom-made items from our Arsenale, Bucintoro, Nereide, and Redentore collections, which are non-returnable unless damaged.
• Ensure that you are of legal age to enter into a binding contract in your jurisdiction.
• Notify us immediately of any unauthorized use of your account or payment information.

Failure to adhere to these obligations may result in order cancellation or account termination.

3. Products and Services Description

Our products reflect the rich heritage of Venetian craftsmanship, featuring elegant designs in categories such as Accent Chairs, Beds, Coffee Tables, and Modular Seating. Key characteristics include:

• Custom Collections: Items from Arsenale, Bucintoro, Nereide, and Redentore are custom-made and cannot be returned or exchanged unless they arrive damaged or defective. We encourage careful selection before ordering.
• Standard Products: Non-custom items are crafted with attention to detail and shipped in their original condition.
• Availability: We ship globally, excluding some Asian countries and remote locations, due to logistical constraints.

All product images and descriptions are provided for illustrative purposes; minor variations may occur due to the handmade nature of our pieces.

4. Order and Payment Terms

When you place an order, you agree to the following:

• Order Processing: Orders are processed within 1-2 business days. You will receive a confirmation email with details and tracking information once shipped.
• Shipping:
  • Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days after shipping.
  • Free Shipping: Available for orders over $50 via EMS, delivered within 15-25 business days after shipping.
  International customers may be responsible for customs duties and taxes, which are not included in shipping costs.
• Payment Methods: We accept Visa, MasterCard, JCB, and PayPal. Payments are processed securely, and you authorize us to charge the total amount at the time of order placement.
• Order Modifications: Changes or cancellations are only possible if the order has not been processed; contact us promptly at [email protected].

5. Returns, Exchanges, and Refunds

We strive for your complete satisfaction. Our returns policy is designed to be straightforward:

• Eligibility: You may return or exchange non-custom items within 15 days of receipt if they are unused, in original packaging, and not from custom collections (Arsenale, Bucintoro, Nereide, Redentore).
• Process:
  1. Submit a return request via email to [email protected] within 15 days, including your order number and reason.
  2. We will provide a Return Authorization Number and instructions.
  3. Ship the item to: Venetian Store Returns, 7541 Florence Circle, Anchorage, US 99507, at your cost (unless damaged).
  4. Refunds or exchanges are processed within 5-7 business days after inspection.
• Refunds: Credited to your original payment method (7-10 days for credit cards, 3-5 days for PayPal).
• Damaged Items: Contact us immediately with photos for a replacement or repair.

International returns follow the same process, but customers bear return shipping and customs costs.

6. Intellectual Property

All content on this website, including text, images, logos, and product designs, is the property of Venetian Store or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our prior written consent. The Venetian-inspired designs in our collections are unique to our brand, and any unauthorized use may result in legal action.

7. Limitation of Liability

To the fullest extent permitted by law, Venetian Store shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or products, including but not limited to loss of profits or data. Our total liability for any claim related to your order shall not exceed the purchase price of the product in question. This limitation does not affect your statutory rights as a consumer.

We are not responsible for delays or issues caused by third-party carriers, customs, or events beyond our control, such as natural disasters.

8. General Provisions

• Governing Law: These terms are governed by the laws of the United States, specifically the state of Alaska, without regard to conflict of law principles.
• Changes to Terms: We may update these terms periodically; the latest version will be posted on our website with the effective date.
• Severability: If any provision is deemed invalid, the remainder of the terms shall remain in effect.
• Contact Information: For questions, reach us at:

Thank you for choosing Venetian Store. We value your trust and are committed to providing an exceptional experience with our Venetian-inspired furniture.